The ever-changing impact of technology is one thing that’s guaranteed to play an important part in the world of business today - whichever sector you’re involved in. Within the thriving and exciting windscreen repair industry, the story is no different. So whatever stage you’re at in your franchising journey, technology trends within the windscreen repair sector is definitely something you should be paying attention to.
As it’s a sector that is doing well and only set to grow, windscreen repair franchises are all looking to do what they can to stay one step ahead of the competition.
Along with other important factors like building a business plan for a successful windscreen repair franchise and ensuring you’ve studied the top tips for marketing your windscreen repair franchise, following the biggest tech trends in this industry is part of the key to franchising success.
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4 tech trends innovating the windscreen repair sector
Once you’ve done your homework on the top windscreen repair franchises in the UK, your next area of study should be the major tech trends changing the face of this industry.
Having knowledge of these tech trends will stand you in good stead to seriously impress your franchisor, so when the time comes around for you to make your investment, you’ll have no trouble convincing them that you’re somebody they should be going into business with.
Read on for a few of the latest tech trends innovating the windscreen repair sector, and you’ll be well-equipped to make your career change with a windscreen repair franchise as smooth as possible.
1. Digital payment systems
Digital payment systems are essential for businesses that operate on the go - something that windscreen repair franchises often are. Covid has accelerated the move towards a cashless society, so if you weren’t already taking your business’ payments digital, it’s time you started.
Don’t set your business up to fall at the first hurdle by forgetting to implement a simple and effective digital payment system - else you’ll risk putting customers off before they’ve even tried your services. According to Retail Merchant Service, as many as 74% of small businesses agree that these days, customers expect contactless payments to be readily available.
And in this highly competitive sector, you don’t want to fall behind competitors who have thought to take this necessary step into the 21st century. Ensure you’ve got contactless payment set up and ready to go as a matter of course.
2. Resin for repairing chips and cracks in laminated windscreens
Front and centre of every responsible motorist’s mind is ensuring that their vehicle will pass it’s MOT test every year. One part of the MOT test is checking a vehicle windscreen for cracks - there are strict rules on what constitutes an acceptable size for a chip or crack. If a vehicle has a crack that is deemed too large, it will fail its MOT - incurring potentially unnecessarily high repair costs to the owner.
Modern cars usually have laminated windscreens, and although these types of windscreen are more durable and less likely to break, they instead are very prone to have lots of chips and cracks without breaking.
Investing in a good, reliable resin that can be applied to laminated windscreens is a must if you want satisfied customers. Even a large crack in a laminated windscreen can often be repaired with the right kind of resin. And, unsurprisingly, it’s nearly always cheaper to repair a windscreen rather than replacing the whole thing - so demand for this service is always huge.
When you’re doing your research into how to become a windscreen repair specialist, ensure you are brimming with knowledge on using resin to fix chips and cracks in modern laminated windscreens so you can provide this highly desirable service.
3. Special windscreen film fitting
Another service that has grown in popularity in recent years is fitting special film to the inside of car windows. Some businesses concentrate on this service alone, but increasing numbers of windscreen specialists also offer to fit window film. …Although quite different from windscreen repair or replacement services, fitting window film has become an important source of additional work for many specialists.
- Marketing Donut
Another technology trend that is taking the windscreen repair sector by storm - and providing plenty of business opportunities for aspiring windscreen repair franchisees besides - is a recent need for specially fitted film.
These films are fitted to the inside of car windscreens, and there are two main types of window film. There is tinted film and security film - and some films can do both.
The tinted film is fitted to cars to increase the privacy for the owner of the vehicle, or simply to enhance its look in a certain way. The security film is fitted to cars to strengthen the glass and will hold together pieces of broken glass should the windscreen get smashed - making your vehicle more secure should someone attempt to break in.
These films are very desirable in the windscreen repair industry, and having the tools and knowledge of how to fit them is a simple way to get ahead of the competition.
If you’re serious about delving into this lucrative sector and enjoying all the various advantages of running a windscreen repair franchise, something you’ll want to nail early on is your website. And one of newest tech trends within this sector - and many others - is the addition of a chatbot to your business’ website.
Chatbots provide customers or visitors to your website with a personal and interactive digital experience. A well-designed and functioning chatbot should be able to coherently answer commonplace questions that people are putting to your business, and quickly and easily put them in touch with you if they need further assistance. A well-implemented chatbot can increase customer satisfaction no end.
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Enjoy being your own boss by utilising technology trends in the windscreen repair sector today
Now that you’re full to the brim with knowledge on all the latest technology trends innovating the windscreen repair sector, there’s no better time to get your franchise off and running.
Do some research on how to choose the windscreen repair franchise that’s right for you, and make sure you’ve honed your abilities and you’ve got what it takes to run a windscreen repair franchise.
Hannah Burnett, Point Franchise ©