Interviews - Franchise Case Studies and Success Stories

Watch our interview with Peter Munro and find out more...

"Minster Cleaning is all about people"

Mike Parker, Managing Director of Minster Cleaning, shares the company's values and some insights about the success of the business. What makes the success of Minster Cleaning? The Minster Cleaning success model can be boiled down to its focus on people, whether staff, existing customers or new leads. Mike explains that 40 years of business success, besides growth[...]

Meet Andrew Walmsley, Franchisor of Concept Claim Solutions

Andy Walmsley, Group Operations Director and Franchisor of Concept Claim Solutions, shares a unique insight into the property insurance sector. He explains the changes to the brand, the significant investments in the franchise starter package and the way the business adapted to overcome changes in the market. Tell us a bit about yourself. I have been with Concept since[...]

Customer Success: How Fantastic Services' Founder Turned...

We chatted with Anton Skarlatov, co-founder of Fantastic Services, and Jenny Farenden, Franchise Marketing Director, to find out how this fantastic franchise came to be. From losing a star banking client at the lowest point of the 2008 recession to building a franchise with 530+ successful franchisees, here’s a quick look at Anton’s inspiring story about how[...]

Customer Success: How Techclean Has Polished Its...

At a time when cleanliness has never been more crucial, franchises like Techclean and its vital services have found themselves in demand. We chatted to Nigel Toplis, Managing Director of Techclean to discover more about this growing commercial cleaning franchise. Did you know that the average office keyboard harbours more bacteria than a toilet seat? Though it’s[...]

Customer Success: Expanding the ComputerXplorers Concept

We caught up with Nigel Toplis, Managing Director of ComputerXplorers, to find out more about this fascinating franchise. Here’s the story about how the brand became one of the UK’s most exciting children’s technology franchises.  Our lives have become more and more digitised over the last decade, and the Covid-19 pandemic seems to have rapidly[...]

Customer Success: How Recognition Express Has Enjoyed...

We found out about Recognition Express’ long history from its Chairman and former MD, Nigel Toplis. Here’s the story of this successful promotional materials franchise, from the man who knows it best.  When Nigel Toplis took the reins at the B2B franchise Recognition Express, the business was in the midst of a significant transformation—and had[...]

Customer Success: How Just Shutters Bucked the Downward...

Thanks to innovative virtual solutions and a robust, supportive network, Just Shutters enjoyed a profitable year amid very strange circumstances. We chatted with Pollyanna Smalley, Franchise Recruitment Specialist, to find out how Just Shutters has been weathering the storm.  For blinds and shutters franchise Just Shutters, 2020 was an unusual but surprisingly[...]

Business Partnership’s Tips for Overcoming Specialist...

Finding the right franchisees to join a niche franchise can be a challenge. Alex and Paul Dodgson, board members and franchisees with Business Partnership, shared their experience and top tips for finding excellent franchisees for a specialist franchise. One of the best things about franchising is that there’s an opportunity available for virtually everyone.[...]

The ActionCOACH Franchise, from a franchisees point of view

ActionCOACH franchisee Mark Dilks has revealed how the franchise offers a great deal for investors. Before joining the business coaching franchise, Mark had worked at a number of large corporate companies and spent five years at ExxonMobil. While working at Goodyear Dunlop as a marketing manager, he’d also had the chance to study for an MBA at Warwick Business[...]

Rooster Shack’s Imran Mamud shares franchising secrets

We sat down with Imran Mamud, Founder and Managing Director of Rooster Shack, to find out more about the ambitious entrepreneur’s franchising journey so far. Why did you decide to set up Rooster Shack? I decided to setup Rooster Shack because when I would go out with friends, I always found that we all wanted different things to eat. One wanted some flame-grilled[...]

From teammates playing cricket to managing successful...

In conversation with Sean Taylor, the Managing Director of The Forces Group about his career, the challenges and benefits of owning a franchise. Tell us a little bit about the events that led up to you and Paul Smith forming the business in 2014. We had met playing cricket for the same club (Henley CC) and we were both working in the Service Sector. I was in the[...]

Probably the best business opportunity in the UK right...

We caught up with Nigel Botterill, founder and CEO of Entrepreneurs Circle Coaching Licence, to find out more this rapidly growing franchise opportunity. What does a day in your life look like? I’m up early and in the office before 7.30am. My office is locked, and no one can come in until I finish my 90 minutes working ON my business. I’m very strict about this, as[...]

HAS THERE EVER BEEN A BETTER TIME TO ENTER THE £24...

We talk to Kevin Shaw, Managing Director of Homeclean about how the market has reacted to the global Coronavirus pandemic and what he expects for the future of domestic cleaning. What were your initial thoughts when news started to break about the Coronavirus? I think that like many people, I was really concerned about what the future held for everyone both in terms of[...]

How Jackson Fire and Security built a recession-resilient...

We caught up with Rachel Evans, Franchise & Marketing Manager at Jackson Fire & Security, to hear more about the unique, recession-proof business opportunity they offer. During your time studying business and management, you likely came across lots of different business structures – what makes opening a franchise business with Jackson Fire & Security so[...]

People, Partnership and Pride - Shutter business with a...

We caught up with Lisa Stead, Franchise Manager at Shuttercraft, to hear more about why Shuttercraft is such a great company to work for. That's easy, Shuttercraft puts the customer first – there’s no hard sell and our franchisees go above and beyond to make sure the customer is happy. Why do you prioritise customer service and how do you keep it consistent across[...]

How a Lockforce franchisee achieved greater flexibility...

We caught up with Mark Hodge, Franchisee at Lockforce, to hear more about why Lockforce is such a great franchise to start. Why did you go down the franchise route? And why did you choose your franchise? I choose the Lockforce Franchise for the support network it offered, that was really important to me and stood out from the other Franchises I looked at. I’ve always[...]

From Franchisee to MD of a global brand

We caught up with Kevin Shaw, Managing Director at Homeclean, to hear more about his journey from franchisee to managing director of the largest and most successful cleaning agency in London. Homeclean has been in the industry for 30 years. Can you share some key insights you’ve gained in this time? From the outset, we were always aware of the scale of demand for[...]

How Driver Hire has achieved 5 years of consecutive growth

We caught up with Graham Duckworth, Franchise Recruitment Manager at Driver Hire, to hear more about why Driver Hire is such a great company to work for. What makes Driver Hire a unique company to work for? Driver Hire Group Services in Bradford, West Yorkshire (the franchisor’s head office) provides an enjoyable working environment. The excellent team spirit is[...]

From franchisee in Greece to overseeing FiltaFry's global...

Point Franchise caught up with Damian Slater who is the Franchise Manager at FiltaFry to hear how after becoming a FiltaFry franchisee, he now looks after their global expansion. What attracted you to a career in the world of franchising? I used to own and manage a FiltaFry franchise of my own in Greece back in 2004/5, but I decided to relocate back to the UK with my[...]

How the ChipsAway & Ovenclean network is giving their...

We caught up with Tim Harris who oversees ChipsAway and Ovenclean to learn more about becoming a franchisee with two brands with unbeatable track records. What are your main focuses as Managing Director of these two franchises? Our main aim is to continue actively expanding the ChipsAway and Ovenclean franchise systems. We’re constantly looking to recruit new[...]

Why Century 21 are the market leaders all around the globe

We saw down with the Head of Sales & Development at Century 21, Chris Summers, to find out what makes Century 21 such a great franchise for those interested in the property sector. What attracted you to a career in the property industry? I was a qualified baker by trade until I was 21 then I got tired of early morning starts. A friend was setting up their own[...]