Concept Claim Solutions franchise

Become part of the UK’s longest established claim solutions franchise network assisting property owners in their time of need.

About Us

This FCA (Financial Conduct Authority) authorised franchise is highly recession proof, as its franchisees provide an essential service. Sadly, property damage happens regardless of the circumstances, and claims in the UK add up to a whopping £3 billion every single year. Financial Ombudsman complaints have also risen by 42% year on year, showing that insurance customers are having a harder time settling complaints to their satisfaction.

The figures also show that there’s a vast gulf between what different insurance companies are willing to pay out. Some have an average pay-out of just £1,250, while others are far more generous at £11,250, so the provider you choose could make all the difference.

But policyholders don’t simply have to accept what their insurance companies tell them.

As their official point of professional representation, you’ll help your customers through a difficult and stressful time, and could earn a six-figure income while you do so. The best bit? You won’t charge your customers a penny, as you’ll get paid by insurance companies. What’s more, Concept Claim Solutions is the only franchise of its kind to continually earn a spot in the prestigious Elite Franchise Top 100 ranking.

What does a Concept Claim Solutions franchise look like?

Concept Claim Solutions franchise partners operate as claims managers, overseeing building policyholders’ property damage insurance claims. You’ll take the stress of handling claims off your clients’ shoulders, and liaise with the insurance company and other trusted professionals on their behalf. Once repair work has been agreed, you’ll become project manager and ensure skilled professionals are brought in to complete the job quickly.

You may work with elderly or vulnerable clients who are concerned about being misled, or handle claims for busy professionals, to get the best possible result. A Concept Claim Solutions franchise can be operated from home, so franchisees won’t need to find extra budget for costly office premises. And as you’ll operate in a management role, you won’t have to get your hands dirty actually carrying out the complex repairs. 

Potential Earnings

Operating as a professional advisor, the rewards are commensurate, and you will quickly achieve high rewards well into 6 figures.

Concept Claim Solutions are proud members of the Quality Franchise Association, British Franchise Association ,and to have been selected for the 3rd year running as a top 100 elite franchise

What initial training does Concept Claim Solutions offer?

When you join the Concept Claim Solutions network, you’ll complete a ten-day induction course. Five days will be spent in the classroom completing a training course under the supervision of accredited professionals.

Following this, you’ll receive five days of field-based mentoring, where you’ll get to put the skills you’ve learned into practice. Finally, you’ll complete an assessment to make sure you’re ready to get out and start helping customers.

How does Concept Claim Solutions support its franchisees?

Even if you’re new to the property claims sector, you will quickly learn the ropes and be able to begin supporting clients in just a couple of weeks. You’ll enjoy a comprehensive package of support as a Concept Claim Solutions franchisee, including:

• A centralised call centre and claims handling support team that will assist you with appointing contractors, assessing how valid claims are, and settling claims
• 24/7, 365 phone management to ensure you never miss a new customer’s call
• Access to a nationwide team of loss adjusters, surveyors, and other technical staff so you can handle customer claims with confidence
• A proven business development strategy
• Digital marketing support
• National client relationships and local business networking to help you build your client base
• Accounting support

Are there further opportunities for growth?

Your training and career development opportunities won’t end after your induction. All franchisees will work towards achieving CII (Chartered Insurance Institute) and/or CILA (Chartered Institute of Loss Adjusters) accredited qualifications in the fields of insurance and claim management.

Not only will this boost your reputation as a trustworthy, knowledgeable professional, but it will make sure you’re always able to offer the highest level of service and insight.

Who is the ideal Concept Claim Solutions franchisee?

Concept Claims Solutions is looking for franchise partners who would like to make a difference to people’s lives in their hour of need. All you’ll need is the desire to become part of one of the most recognised and trusted brands in the insurance industry. 

The history of Concept Claim Solutions

For more than 20 years, Concept Claim Solutions has been refining its business model and finding more efficient ways to acquire claim management opportunities. Now, as part of parent brand Insurance Solutions Group - which has operated in the world of insurance for more than 35 years - the franchise has found its feet. Concept Claim Solutions offers a proven business model, an excellent package of support and training that’s designed to help franchisees succeed.

If you’d like to know more about this exciting franchise opportunity, you can find out more information right here at Point Franchise. Click the link above to request more information and work out whether Concept Claim Solutions’ proven franchise package is the ideal fit for you.

Gary Dimond recommends Concept Claim Solutions: "As a fairly new franchisee, now 6 months into my business I would thoroughly recommend Concept Claim Solutions to anyone looking to start their own company. The new franchisee training, additional support given throughout the early stages and team effort to help your new business become successful and profitable are superb. The role of a loss assessor is extremely diverse, interesting and rewarding. Knowing you are assisting clients by removing stress and securing a successful outcome, gives that feel good factor. I really get a sense of achievement when we agree a claim with an insurer and clients appreciate the important and valuable service we provide them with."