In a recent blog post from Jackson Fire and Security, the franchise explored the ways in which hospitality premises like hotels and restaurants could improve their security.
In the words of Jackson Fire and Security, “Despite the pandemic, hotels have continued to face security challenges. [...] The best way to manage the various risks your premises faces is to undertake a security risk assessment. That process will help you clearly identify and understand the nature of the various threats, assess the likelihood of them materialising, and then put steps in place to reduce the risks.” The security franchise then suggested considering the following during a security risk assessment in a hospitality setting:
1. Improving your access control - “There are many access control options that allow hospitality venues to tighten up the management of who can access where within the building(s). Most hotel guests, for instance, will be comfortable with the idea that a room key card could also be needed to gain access to other parts of the hotel [like leisure facilities or meeting rooms.”
2. Using CCTV to boost surveillance - “CCTV systems offer a lot of flexibility when it comes to providing your building with the level of surveillance you want. There’s a balance to strike of course: CCTV should not feel intrusive to guests or employees. But at the same time, you need it to offer reassurance and a good degree of protection [and deterrence].”
3. Improving your external lighting - When you install or increase external lighting, you may find that, “A greater level of visibility can be an additional deterrent and can also complement the use of CCTV cameras.” That said, don’t forget to “be mindful of the need to make sure that the installation of extra lighting doesn’t negatively impact neighbours or disturb guests”.
4. Training your employees - “Make sure that all staff, including seasonal staff, are appropriately briefed about the role they must play in ensuring security. The level of responsibility will obviously vary depending on their position, but make sure security is something that’s discussed with everyone.”
5. Making guests aware of the part they can play - “A quick friendly overview [regarding security] during check-in or an explanatory card can highlight points such as not using access cards, or holding doors open to let other people through.”
Find out more about this customer-focused expert security franchise via its profile page, which you’ll discover linked above.
Cara Squires, Point Franchise ©
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