Stronger Together: How Expert Support Is Driving Apollo Care Franchisee Success

With new territories joining across the UK, including recent additions in Cheltenham and Huddersfield, the care franchise is strengthening its support framework by expanding its team of specialists.

This year, two experienced professionals, Jen Chapman and Louis Worth, have joined Apollo Care’s extended network of experts. Their appointments reflect the company’s continued focus on providing franchisees with the practical tools and guidance needed to build sustainable, person-centred care businesses.

Expert Appointments Reflect Growing Franchise Demand

As more franchisees join Apollo Care, maintaining personalised, hands-on support remains a top priority. The addition of new subject-matter experts helps ensure that each business owner receives relevant and timely assistance throughout their journey, from initial launch to long-term development.

Jen Chapman, who specialises in workplace mental health, is now available as a dedicated resource for franchisees. Her appointment acknowledges the emotional and psychological challenges of running a care business, offering tools and advice to promote wellbeing and resilience.

Louis Worth brings valuable experience in compliance and strategic growth. His focus includes delivering quarterly compliance reviews and providing direct support to help franchisees meet governance and quality standards. His involvement has already strengthened Apollo Care’s capacity to maintain consistency across the growing network.

Together, Chapman and Worth complement the central support team, creating a broader, more robust system that reflects the evolving needs of franchisees.

Tailored Onboarding and Mentoring for Long-Term Success

Every new Apollo Care franchisee begins their journey with a five-day residential induction, designed to provide a practical understanding of the business model, operational tools and brand values. This hands-on introduction also connects franchisees with leadership and peers across the network.

Following induction, franchisees enter a nine-month mentoring phase that includes one-to-one coaching, performance reviews and personalised development sessions with the support team. This structured guidance helps each business owner lay the foundations for a strong and sustainable operation.

Support continues well beyond the first year. Each franchisee is assigned a dedicated support manager and benefits from ongoing development that includes:

• Monthly strategic coaching calls
• Biannual business planning reviews
• Ten specialist training sessions per year
• Peer-led Roundtable discussions
• Attendance at the annual Apollo Care Conference

This ongoing programme is designed to grow with the business, offering both practical insight and strategic input at every stage of the franchise journey.

A Franchise Model Built on Values and Standards

Apollo Care is a long-standing member of the British Franchise Association and operates with a clear commitment to ethical franchising. Transparency, fairness and community-focused care sit at the heart of its business model, creating a strong foundation for franchisees looking to make a meaningful impact in their local areas.

With a growing support team, structured mentoring and a proven system built on care and compliance, Apollo Care continues to set the standard for franchising in the home care sector.