Concept Claim Solutions welcomes new franchisee team

Shaun M Jooste, writer

Published at 30/08/2020 , Updated on 09/10/2025, Reading time: 2 min

Ketrine Salati and his nephew are ready to hit the ground running after successfully completing the Concept Claims Solutions training programme.

The newest franchisees of the insurance franchise spent time at its headquarters in Fulwood Preston to learn the ropes. The training, which covered everything from day-to-day tasks to finding new clients to managing the financial side of the business, will ensure that the pair are well equipped to begin their business ownership journey. He completed the programme on 21st August 2020.

Ketrine is now gearing up to begin helping clients all around the Hertford area, overseeing property claims from start to finish to remove stress from customers’ lives. The ambitious entrepreneur will be going into business with his nephew, and the dynamic duo is hoping to build a successful property claims empire in no time at all. And, if they run into obstacles over the coming months and years, Concept Claim Solutions’ knowledgeable support staff and field-based surveyors will always be on hand to offer advice.

With the backing of a brand that began franchising more than 15 years ago and a dedicated territory to operate in, the possibilities for success are endless. What’s more, Ketrine and his nephew will have plenty of credibility to help improve their reputation among new customers, as they are authorised by the FCA (Financial Conduct Authority) as Appointed Representatives in the world of insurance.

In the years since Ketrine and his nephew joined the network, Concept Claims Solutions has continued to strengthen its national presence and franchisee training. The programme has evolved to include advanced digital tools, real-time claims management systems, and marketing support that helps new franchisees win clients faster.

Franchisees also benefit from regular business development sessions and access to an experienced support team that ensures no one ever feels like they’re building their business alone. The combination of proven systems, trusted guidance, and a resilient market has made Concept Claims Solutions one of the most reliable franchise opportunities in the UK’s property and insurance sectors.

Despite the unprecedented challenges 2020 has thrown at virtually all sectors, Ketrine’s story is proof that it’s still possible to begin your franchising journey and start working for yourself. As insurance is a highly recession-proof sector, it’s hoped that he will soon build a strong client base and generate a healthy income too.

If you’re interested in becoming a Concept Claim Solutions franchisee, you can find out more about the opportunity by visiting its client page above.

Concept Claim Solutions

Concept Claim Solutions

Concept Claim Solutions offers an exceptional franchise opportunity within the UK’s booming property insurance claims management sector. With over 22 years of proven success, we empower franchise partners to build profitable businesses in a recession-resistant market that is both essential and rewarding.

Shaun M Jooste, writer

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About Concept Claim Solutions

Concept Claim Solutions

Concept Claim Solutions offers an exceptional franchise opportunity within the UK’s booming property insurance claims management sector. With over 22 years of proven success, we empower franchise partners to build profitable businesses in a recession-resistant market that is both essential and rewarding.

  • £15,000
    Minimum investment
  • £350,000
    Expected revenue after 2 years
Concept Claim Solutions
Concept Claim Solutions