Franchising details
Build Your Future with Concept Claim Solutions Franchise
If you’re looking for a business that combines strong income potential with enduring demand, the Concept Claim Solutions franchise provides a proven path.
With an investment of £34,995 + VAT, you can build a business in the UK’s multi billion pound property insurance claims sector, a market that continues to grow every year. This sector continues to expand because property damage doesn’t wait for economic stability. Whether in periods of growth or downturn, people experience fire, flooding, storm damage or burst pipes. That means insurance claims are unavoidable and support from professionals like you becomes essential.
As a franchise partner, you enter a business with:
- A proven franchise model
- Nationwide trust and brand reputation
- Training and mentoring from industry experts
- Continuous professional development
- Full support through Insurance Solutions Group, leaders in franchising and insurance services
This structure means you are not starting from scratch. You adopt a model that has been thoroughly tested for decades, providing you with the confidence to move forward, knowing that the path to profitability has already been established.
The Market Opportunity
The UK property insurance claims market is not only vast but also resilient.
According to the Association of British Insurers, property insurance payouts exceeded £4 billion in 2023 alone. This averages out to £13 million every day being paid to property owners and businesses. These numbers highlight the enormous financial activity within the sector.
The details show even more opportunities:
- Home insurance claims rose nearly 10% compared to 2022, reaching £2.55 billion.
- Weather related claims set a record at £573 million.
- Of this, storms cost £133 million, floods £286 million and burst pipes £153 million.
- Commercial businesses were not spared, with weather related claims hitting £443 million.
- Fire damage remained the single most considerable peril for businesses, with insurers paying out £880 million.
Beyond the numbers, there’s also a problem that drives demand for claims managers, complexity. Each year, more than 200,000 formal complaints are lodged against insurers relating to building insurance claims. Many policyholders feel overwhelmed when negotiating settlements, often under stress. That’s where you step in. You represent their interests, ensuring they are treated fairly and receive their properties properly restored.
Your Role as a Franchise Partner
When you join Concept Claim Solutions, you take on the role of a claim manager. This role is central to protecting policyholders’ interests. Your responsibilities will include:
- Representing clients in their insurance claims
- Negotiating with insurers to secure fair settlements
- Coordinating reliable contractors to complete repair works
- Overseeing projects from claim through to full property restoration
- Ensuring that claims are handled efficiently and fairly
The value of your work extends beyond paperwork. Policyholders often face stressful and disruptive situations when their homes or businesses are damaged. By managing their claims and guiding them through the process, you reduce stress and deliver practical outcomes. You become their advocate at a time when they feel most vulnerable.
The Franchise Package (£34,995 + VAT)
The investment provides you with a comprehensive package that equips you to succeed from day one. It includes:
- A tested and profitable business model
- Ten days of training taking place at both head office as well as mentoring in the field
- Continuous technical and operational support
- Pre-booked meetings with referral partners to start generating leads immediately
- Centralised call centre services
- First-year accountancy services
- Marketing and sales materials
- Access to a nationwide network of contractors
- First year use of the Trustist review platform to showcase customer feedback
The package has been designed to provide structure, support and credibility. This enables you to start operating with confidence and establish a local presence quickly. Financing options are also available through leading banks, with support to help you prepare a professional business plan.
Franchise costs and details
Training and support
Training is a cornerstone of this franchise. The initial ten days cover core skills you need to manage claims, oversee projects and engage with clients. This training is not classroom based alone it includes field mentoring, so you learn directly from experienced professionals.
Support does not stop after training. You receive continuous guidance, access to technical expertise and professional development opportunities. The call centre handles client queries, freeing you to focus on delivering the service. With access to a national network of contractors and professionals, you can build credibility quickly and ensure repairs are carried out to a high standard.
