Franchising details
About Support Solutions
Support Solutions was founded by Catherine McClure, a long-time activist and experienced professional in the care sector, aiming to enhance both carer working conditions and client care quality. The company allows franchisees to start with a low investment and high involvement or a higher investment with less direct involvement, making the business model adaptable to diverse personal goals and resources.
The franchisor emphasizes compliance with Care Quality Commission (CQC) standards, brand reputation, and quality care while supporting rapid business growth and profitability. Franchisees benefit from tailored business plans, marketing strategies, and multi-million-pound market potential through effective care service delivery both to private clients and local authorities.
Training and Support
Support Solutions provides comprehensive initial training over one week, covering quality care standards, CQC guidelines, operational policies, marketing, and business management. Candidates meet with founders before joining to ensure alignment and understanding of the franchise model.
Ongoing support is personalized, with the founder Catherine McClure as the main contact. Franchisees receive help with CQC registration and recruitment of care staff, plus individual website territories with inclusive SEO to boost local visibility and customer acquisition.
Business Model and Growth Opportunities
The franchise model suits individuals with care sector experience and passion for quality care, including those experienced as registered managers. Different operational involvement levels are possible, from hands-on business owners to those relying on appointed managers, with corresponding investment levels.
Support Solutions encourages multi-unit operations, offers low startup costs, and supports franchisees to achieve profitability within the first year. The UK home care market is expanding annually, providing a robust demand backdrop for business growth and six-figure revenue potential.
Franchise costs and details
Training and support
Comprehensive initial and ongoing training is provided, including a week-long initial course addressing quality standards, CQC compliance, business operations, and marketing. Founder Catherine McClure personally leads training and offers continuous support. Assistance is also given with registration processes and recruitment of care staff.
