Franchising details
Business Model and Services
Pacifica Local operates as a specialist maintenance and repair franchise focused on domestic appliances such as washing machines, tumble dryers, cookers, dishwashers, and fridges. Franchisees provide repair, inspection, replacement, and installation services to both domestic and commercial customers, establishing themselves as trusted local appliance experts in their communities. The franchise model emphasizes low overheads, flexible working hours, and guaranteed work from day one through national contracts.
Investment and Support
Starting a Pacifica Local franchise requires an initial investment of £15,000, which covers comprehensive City & Guilds assured training, branded uniforms and PPE, a full set of professional tools, an Android tablet preloaded with business software, marketing materials, and ongoing operational support. Franchise partners also benefit from purpose-built technology systems including route planning, tracking, and customer messaging to streamline daily operations. Financing assistance is available through a third party to ease start-up costs.
Market Opportunity and Growth
The market for appliance repairs is robust and growing, driven by financial and environmental factors encouraging repair over replacement. With over 26 million UK households and 176 million appliances out of warranty, franchisees are positioned to capitalize on a significant demand for their services. Each franchise territory covers approximately 130,000 households, creating a substantial and consistent customer base. Operators typically achieve monthly turnovers exceeding £10,000 as sole operators, with opportunities to scale by adding engineers and territories.
Franchise costs and details
Training and support
Yes, including City & Guilds assured professional repair training, in-field coaching from experienced engineers, and ongoing operational support.
