The Urban Chocolatier franchise

Min investment


The Urban Chocolatier franchise

The Urban Chocolatier is well known for its exceptional quality desserts and Italian coffee served in a cool, quirky and urban environment.

Minimum investment

Funding support

Total investment
£200,000 +VAT

Franchise fees

Business type

Expected revenue after 2 years

Minimum investment

  • Operating fee:
  • Advertising fee:
    1.5% - on net sales
  • Royalty fee:
    5% - on net sales
  • Average floor space:
    1500 -3000 SQ FT

About The Urban Chocolatier

The Urban Chocolatier Franchise Coffee Grains Carousel

When looking for the best desserts in London, there’s only one place worth visiting. The Urban Chocolatier has been the number one choice for sweet tooth fanatics since opening their first location in 2013. Their menu features a host of treats derived from classic recipes such as freshly made waffles, hot cookie dough and handmade artisan gelato. With an array of innovative chocolate inspired desserts and drinks, the concept offers some of the most instagrammable desserts around.

The Urban Chocolatier offer a high-end, unique culinary experience. Their dessert restaurants and cafes are sleek, modern and have great aesthetic, making them beautiful spaces to spend your time in. From velvet booths, gold accents and neon lights, everything has been given special attention to create an elegant space.

With a dozen territories already secured in and around London, The Urban Chocolatier is now growing to become the leading dessert chain in the UK, presenting itself as a great opportunity for potential franchisees. They are searching for sweet treat aficionados to join them on their journey in taking the brand nationwide.

Training and support provided

The Urban Chocolatier Franchise Restaurant Indoor Carousel

The Opportunity

You have the opportunity to own an exciting and well-established dessert and coffee business that has gained a fantastic reputation within the industry. The brand prides itself on its ability to constantly innovate products, captivate the market and stay on trend. The team consists of experts in product development and are masters in all things patisserie & gelato.

You will be able to operate your own Urban Chocolatier business in high footfall areas such as high street locations, malls, kiosks, airports, sports arenas, amusement parks and more. The Urban Chocolatier head office team will be with you throughout your franchise journey helping you to maximise your earnings and run your business confidently.

“Desserts to die for, the best artisan gelato in town and excellent customer service.”
Time Out

What you will receive

The Urban Chocolatier franchisees will receive comprehensive training which will cover all aspects of the business (management, recruitment, staff training and more), marketing assistance and continued ongoing support throughout.

The franchise benefits

  • Management training
  • Staff recruitment
  • Extensive personalised staff training
  • Comprehensive training materials and operations manual
  • Site selection and negotiating support
  • Soft launch and grand opening planning
  • Product development support
  • Ongoing business support
  • Marketing assistance
  • Equipment use and maintenance
  • Influencer Marketing Programme


The ideal The Urban Chocolatier franchisee

The Urban Chocolatier Franchise MenuWho are we looking for?

We are looking for individuals who are ambitious, committed to providing a high level of customer service, and have business acumen. We are always on the lookout for excellent people with drive, passion and the skills needed to succeed in the dynamic coffee and dessert marketplace. Having a sweet tooth is not a bad quality for our franchisees to have either!

The Investment

The Urban Chocolatier franchise fee is £14,995 +VAT. Government led funding is available towards the cost of the franchise fee. You should expect a minimum investment of £150,000 +VAT. The package fee will depend on the size and condition of your premises and fit-out requirements, which will be considerably less if you are rebranding existing premises. What’s next?

Like the idea of running your own fantastic dessert and coffee shop? Be a part of a team who strive to create memorable desserts and occasions for all. If you think you could be the perfect Urban Chocolatier franchisee then fill in your details below to receive further information about this mouth-watering franchise opportunity!


Case studies

“Desserts to die for, the best artisan gelato in town and excellent customer service.” – Time Out

“I love this dessert place hidden on the side streets of Whitechapel as they have a mouth-watering selection of desserts, and has a cosy interior with its booths and vibrantly decorated walls. I've been many times but in my latest visit, I had their cookie dough and milk cake which were both so delicious and well presented. I will definitely be returning again for more desserts!” – Ai Kumon

“I personally enjoy the desserts from here and this was really good. The service is friendly and polite, overall nice atmosphere and good service. The prices are super affordable with no compromise to quality. If you’ve never been, I recommend trying the cookie dough!” – Shazedah