The mortgage, finance and protection specialist announced that Helen Williams had received high praise for her recent work completing a case for a husband and wife.
This duo praised Helen’s patience, dedication and commitment, cementing what Your Mortgage Plus already knew - that Helen was a credit to the mortgage broker franchise. Helen was able to build a strong relationship with the couple by moving quickly with her research and staying in regular communication.
The couple in question were looking to repay credit cards from the sale of their property while also maximising their borrowing to buy a dream house. Helen submitted an application to NatWest for them in August 2020 and this was completed very quickly. The clients were delighted, but unfortunately, delays occurred when a legal brick wall was hit with their buyers.
Helen supported the couple when they lost their buyers, and negotiated with NatWest to extend their offer, and the clients were then thrilled to finally exchange and complete before the stamp duty deadline at the end of June 2021. Of their experience with Helen, the couple said, “We feel [she] was very efficient and punctual to our needs [...] Helen read and made sure we understood everything, and anything we didn't Helen made us feel she was on the end of the phone if needed.”
The couple explained that though they “encountered numerous difficulties along the way”, “Helen was on hand with her knowledge” to keep them going. After nearly a year, they say, “She has become a friend of ours. She is an asset to her company and [we have] already recommended her to friends and family.” Like Helen, you could make a real difference to the lives of people trying to secure a mortgage. Find out more information about investing with Your Mortgage Plus via the brokerage’s profile page, which is linked above.
Lily Sweeney, Point Franchise ©
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