Molly Maid franchisee tells all about franchising experience

Jim Emery has provided insight into his time as the Molly Maid Eversley & Ash Vale franchise owner.

Before joining the domestic cleaning franchise, Jim Emery worked at a major high street bank and dealt with a range of businesses. During this time, he observed how the failure rate for franchises was much lower than for new start-ups. He therefore kept this in mind when looking to start his own business.

Emery had existing connections with Molly Maid and thought highly of its business approaches and brand philosophy.

“I had good working relationships with key people within the franchise and, seeing that there was a ready demand for their services, I saw it as an opportunity to use some of my skills.”

He commented on its strong support network for franchisees:

“Early meetings I had with MOLLY MAID were positive and encouraging. I was impressed by the substantial support given to franchisees (which has proved to be as good as was promised).”

Emery was pleased that a number of his employees have remained loyal to his franchise over the years:

“Retaining staff is one aspect of which I am proud. One maid has been with me since I started almost five years ago, and two others have completed four years.”

He attributed the success of the business to recruiting the right staff members and assigning them to the best matched customer:

“Without the right members of staff, there is no business. It is important to take on suitable maids and ensure that they are teamed with maids that they can work with. All maids are different and will inevitably have varied skills and characteristics and it is vital to allocate the right team to each new customer.”

Molly Maid is the biggest name in the UK’s domestic cleaning industry, and it’s on the hunt for enthusiastic franchisees with Point Franchise. You don’t need any previous experience in the cleaning industry to become a franchisee – Emery didn’t have any either!

You can find out more about the opportunity, including the support you’ll receive and the investment cost, by clicking here.

Becky Martin, Point Franchise ©