Aspray is showing it has the right stuff when it comes to providing management services in the B2B sector. Not only does the franchise make UK clients happy, but the franchisees believe it provides a positive work environment for them to thrive. Recently, a Workbuzz survey presented the company with a 5-Star Franchisee Satisfaction Award of 2023 based on anonymous submissions.
The Aspray survey by Workbuzz covered five key areas: training and support, the franchise system, culture and relationships, leadership, and general satisfaction. If a company wants to win this award, it needs to attain a high average across all of these fields. With a fantastic score of 84% satisfaction, it managed to be 16% more than the industry average.
The Founder and Manager of Aspray was particularly proud of the achievement:
“What a great start to the year! I am delighted with the results of the satisfaction survey. The feedback from our franchisees is very important to us as we are always looking to improve and grow as a franchisor. It is wonderful to know that the support we are currently offering is proving valuable to our franchisees and their business growth. I am proud of our network and everything we have achieved.”
Now that the Aspray survey has been completed and the results reviewed, the franchise can now focus on the areas where there are opportunities for improvement. It’s essential, even where scores are high, to see where satisfaction among franchisees can be increased.
It’s always encouraging and motivational to work in a franchise that cares about the franchisees. If you would love to start a career in the B2B management industry with such support behind you, now is the time to learn how to begin your own Aspray business!
Shaun M Jooste, Point Franchise ©
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