Heritage Healthcare franchise

A Trustworthy Choice

Why choose us for your investment? Why put your business ambitions into our Brand? What makes us stand out from the rest?

• Our Expertise
• Our Trustworthiness
• Our Support

We have been involved in care for a long time, three generations of one family and over 60 years of expertise in the sector. From residential to nursing homes through to home care and live-in care we have a history that has formed a team of experts in the home care sector. We know the care industry; we have been through the highs and the lows of running a home care operation and our team is dedicated to helping others attain the same levels of success we have achieved.

We know that your investment in your own business is a huge step and can be difficult but, with hard work and staunch support, it can be hugely rewarding and profitable. The purchase of a Heritage Healthcare Franchise, with managed risk, elevated levels of management, marketing and operational support mitigates the worries and risks associated with running your own business.

A Winning Opportunity

The requirement for home care is booming. The population is expanding but also living longer and fuelling a £20 billion industry that you can be part of. As well as home care we are also seeing an increase in demand for live-in care rather than residential care which is allowing people to stay in the comfort and security of their own home and retain a valuable asset for their family in the future.

Our franchise offer has been well-developed and finely tuned since we established it in 2014 and has grown into a network of franchisees who consistently hit their targets, meet their objectives, and continue to invest in their communities. We’ve won awards, we have accreditations and certifications, we have testimonials and reviews. Our brand is strong and well known for high standards and a quality care provision.

We will give you the right tools to meet yours and our expectations. You provide the strong work ethic, your unique skill set and the drive and focus to see results. You don’t have to be an expert in the care sector, but it sure helps. You don’t need to be the next business guru, but we won’t stop you. You don’t even need to be a marketer as we’ll do that for you. You need the will to succeed, the passion to serve your clients and the drive to provide a top-quality service throughout your franchise territory, always. That’s all.

Where do you want it?

Our defined and researched territories are exclusive to you and are large enough to allow for the successful expansion of your business within its borders. Designed to be competitive and profitable but manageable we will ensure that they offer opportunity within the home care sector and potential to expand and grow. Many of our first-time franchisees are now onto their second franchise in adjoining geographical areas.

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A Helping Hand

So, what do you get for your investment with Heritage Healthcare? How can you hit the ground running and get on with being successful?

Daunting, isn’t it? A bit scary starting out? Of course it is and we totally understand. That is why we have a programme of training and support in all aspects of key business operations. From Financial and Legal to Training and Development. From Recruitment and Business Operations to Marketing and Sales Support. We provide all of this in your franchise package and so much more.

For a start there is in-depth business planning and introductions to financial institutions should you need them. We assist with the recruitment of key people into your team while helping you implement Human Resource policies and procedures to international standards. We conduct, on your behalf, detailed territory mapping and analysis to ensure that you can maximise the potential of your franchise area from the outset. Our marketing training covers the entire marketing mix and digital marketing strategy including the development of a marketing plan tailored to you, your franchise, and your location.

We don’t operate on a one size fits all premise. You are an individual, with bespoke needs and wants so we make sure our 10 day induction training course meets your needs and covers everything that you will need to start out on your journey. You will even have your own Franchise Support Manager on hand for questions and advice at every stage.

That’s just some of the support we provide, and it is ongoing and extensive throughout your tenure. We don’t get you onboard then move on. We are there with you all the way.

The Hard Stuff

The initial and ongoing support we provide is exceptional but also comes with a whole load of practical tools and guidance to boot….

• Software and systems for accounting and scheduling
• Marketing launch including PR, advertising, literature, display, signage, and corporate stationary
• Individual website and hosted email service
• Training programme and training materials
• Regulatory and legal compliance
• Registrations with; The Care Quality Commissions (CQC), Homecare Association (HCA), British Franchise Association (bfa), Information Commissioner’s Office (ICO)
• Full Operations Manual and materials
• IT Set-up and 12 months IT Support
• Office equipment provision
• Online Care Training for up to six staff
• 12 months Company Insurance

These are just some of the contents of your Heritage Healthcare Franchise package. The big bonus is you get to use our brand, our logos and our stella reputation. You are part of our family, our team and your success is our success.

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What do we want?

We like our franchisees to be our partners as well as our customers. We listen to ideas and suggestions, we support campaigns and programmes, we go the extra mile to ensure we are a team with the same objectives, and we look to recruit franchisees with the same ethos, ethics, and standards as we do. Is this you?

Do you have a positive, can-do outlook?

Do you maintain exacting standards in everything you do?

Are you hard working with a strong commercial focus?

Can you bring to the table management and people skills?

Are you a caring, compassionate individual who goes that extra mile for exceptional customer service?

What is my investment cost?

In line with other home care franchisors, we look for a capital cost purchase figure along with the availability of working capital to fund the cash flow requirements of the business. The working capital does not include any personal income for the franchisee or bank loan payments.

To buy a Heritage Healthcare Franchise it would be £29,995 plus VAT for the entire comprehensive package with an additional working capital amount required of circa £60,000. We have an excellent relationship with financial institutions and are happy to make introductions and help with the financial aspects of your investment. For a total capital investment of around £95,994 we can provide a franchise opportunity second to none in a growing and ever more profitable sector.

Don’t just take our word for it

What next?

If all of this sounds like you and you want to invest in your future, then we would love to talk. Our Franchise Director, Michelle Fenwick, is a Qualified Franchise Professional recognised by the British Franchise Association with a life-long experience in the social care sector.

There’s not a lot she can’t help with or advise upon. A totally approachable and knowledgeable professional, Michelle will take you from initial viability discussions through to cutting the ribbon on your new Heritage Healthcare Franchise.