Southern Co-op

Southern Co-op provides comprehensive training programs combining initial and ongoing support. Franchisees and their store teams access a full suite of e-learning modules covering essential topics such as health and safety, customer care, food handling, data protection, and age challenge policies at a nominal annual cost per person. Additionally, franchise operations managers, all former store managers, actively support new store openings with hands-on guidance, including at least three days per week during the 12-week induction period. After this, regular visits every four weeks and weekend support ensure continuous operational assistance and business development.

Southern Co-op boasts a rich heritage spanning more than 150 years within the British retail sector. Established as an independent co-operative, the organization has grown into a strong regional player operating nearly 200 company-owned convenience food stores across southern England. In 2020, Southern Co-op formalized its franchise offering through the ‘Welcome’ fascia, creating new opportunities for entrepreneurs to join its retail network. This expansion reflects the co-op’s commitment to quality and local community engagement, enabling franchisees to operate with autonomy while benefiting from a well-established brand and operational infrastructure.

Throughout its history, Southern Co-op has emphasized a blend of traditional co-operative values with modern business practices, fostering growth while maintaining close ties to local suppliers and customers. The franchise model was developed to extend the brand’s reach steadily and thoughtfully, focusing on sustainable development and franchisee support. Recognition such as the Queen’s Award for Enterprise for Sustainable Development highlights the organization’s dedication to responsible business practices.