Regus

Global Flexible Workspace Provider

Regus is an international leader in flexible workspaces, founded in 1989 by Mark Dixon. It operates approximately 3,000 centres in 120 countries, including around 250 locations across the UK. The company provides individuals, small businesses, and large corporations with contemporary office spaces designed to be used where, when, and how they want, offering an agile approach to working.

Workspaces come equipped with amenities such as high-speed broadband, meeting rooms, kitchen, and lounge areas, as well as on-site support teams available during traditional office hours. Regus also offers a virtual office service that allows clients to have a prestigious business address, telephone answering, mail handling, and access to business lounges, ideal for those working remotely or frequently on the go.

Franchise Model and Support

Regus operates a multi-unit franchise model requiring partners to open at least five centres within three years. Franchisees benefit from a proven model, including rights to the Regus brand and trademarks, access to an established customer base, and comprehensive business systems such as sales, marketing, customer relationship management, invoicing, and booking.

Franchisees receive full initial and ongoing training through a three-week induction and an online academy. Support also includes operational assistance, site selection help, space planning expertise, head office billing and invoicing support, marketing materials, PR activities, team recruitment assistance, and regular business reviews to ensure growth objectives are met.

Market Potential and Investment Overview

Regus participates in the growing £20 billion flexible workspace sector, projected to expand as businesses increasingly adopt mobile and flexible working. Despite challenges such as the COVID-19 pandemic affecting demand, the long-term outlook remains positive due to a rising global mobile workforce and increasing acceptance of flexible working arrangements.

The cost to become a Regus franchisee depends on the number of centres and their locations, with investments and entrance fees quoted as Price on Application (POA). Regus encourages prospective franchisees with strong management skills, sales or customer service experience, and sufficient funding capacity to explore the opportunity further through discovery events and direct engagement with its franchise team.