Franchising details
About Pets 2 Places
Pets 2 Places is a distinctive pet transport service that prioritizes the wellbeing of both pets and their owners by offering a unique model where pets travel safely in a car rather than a van, and only one family’s pets are transported at a time. This ensures a calm, relaxed, and high-quality experience during transport. Founded by Claire Harris, the company originated from a recognized need for a more accommodating pet transport option, especially when traditional human taxis were inadequate.
The franchise is highly community-oriented and has received praise from various organizations such as Age UK, Social Services, and even local police for its supportive and trusted services.
Franchise Model and Support
The Pets 2 Places franchise model is designed to allow franchisees to operate from home within an exclusive territory, building up a local business based on a proven and award-winning blueprint established in Milton Keynes. Franchisees receive significant support including initial hands-on training over three days, mentoring visits within two months post-training, and ongoing assistance with finance, social media, and recruitment. Franchisees benefit from comprehensive systems including CRM, newsletters, and accounting software to help manage their business.
Pets 2 Places provides flexibility for franchisees who can operate full-time or part-time, as sole traders or with employees, adapting to their lifestyle and goals.
Market Demand and Growth Potential
The demand for pet transport services is rising due to an increasing number of pet owners who need reliable transportation for their animals, many of whom do not drive or face anxiety-related challenges. Pets 2 Places has a strong repeat business rate of 75% to 85%, reflecting excellent customer loyalty and recurring revenue potential. The brand also maintains waiting lists in key UK cities such as Manchester, Leeds, Bournemouth, London, and Birmingham, providing ample growth opportunities for new franchisees.
The franchise’s award-winning status and community-driven ethos position it well for sustainable future growth in the rapidly expanding pet care market.
Franchise costs and details
Training and support
Initial training spans three days at the Milton Keynes headquarters, combining practical hands-on experience with business training. Franchisees accompany experienced team members on client appointments to practice safe pet transport techniques focusing on welfare. Training also covers business systems including CRM setup, social media, newsletters, and accounting. Within two months post-training, franchisees receive further mentoring in their territory. Ongoing expert support is provided in areas such as finance, recruitment, and marketing alongside a franchisee Facebook group for peer collaboration.
