Franchising details
The Opportunity
Tired of working for other people and looking for a great business opportunity with great returns?
The UK restaurant and takeaway market is very dynamic but still has massive growth opportunities for good operators.
Our core business model has massive appeal across the socio-economic groups and appeals to a wide range of customers.
The Luckys Franchise is able to help you grow your own successful business and we are confident that with the support package we have put in place you will grow your business quickly.
Our systems and processes are easily trained to the right franchisees.
Our success is your success as we deliver real practical support to you and your teams as well as allowing you to “lean” on our experience.
It is your business so you could be a very hands-on Owner Operator, leading your team from the front, or you might prefer the Management model where you employ a General Manager to manage all day-to-day operations whilst you are focusing on the growth opportunities that could lead to multiple sites.
The Luckys Package
Our franchise package offers a long list of attractive benefits and the Luckys franchise package gives you everything you need to make your business a success, and as a franchisee, you will receive:
- Use of our established brand which comes with great reputation and customer profile
- Full and comprehensive training in all aspects of running the business, including marketing, service delivery and customer care, and day-to-day operations
- Ongoing support from head office with access to expert advice and guidance whenever it is needed
- Help and advice on locating and fitting out your store
- Help with creating a comprehensive business plan and setting up your business
- Support with recruiting and training staff to the Luckys standards
- Access to our preferred suppliers and wholesale prices through our own supply chain
- National marketing efforts, from website listings to social media as well as access to our Local Marketing Tool-Kit
- A 5-year initial franchise agreement in an exclusive territory, with the option to renew
A Tried and Tested Business Model
Setting up a business in hospitality is not easy and a high proportion of new businesses often fail within 3 years. By joining Luckys, you will greatly reduce the risk, indeed your focus will be on wanting to grow even more.
Follow Our Lead
Joining our franchise, you will benefit from many years’ experience in the hospitality sector and we will provide you with “hands on” practical experience. We have spent time focusing on what works and what doesn’t, so you will hit the ground running in your business venture.
Luckys Franchisees have all benefitted from this experience, therefore bypassing all the common pitfalls and obstacles of setting up and operating a business in the hospitality sector.
You Won’t Be on Your Own
We welcome Franchisees to our family!
And whilst we recognise that it is your business, we have built a support team and company structure that can provide all the advice and support you need.
Luckys’ Mission Is:
“To offer great value priced quality food, served fresh and using only the finest ingredients, quickly and in clean and attractive surroundings.”
Luckys’ Vision Is:
“To be a profitable QSR business, through a strong franchise system and great people, serving the best food in the U.K.”
We Aim to Do This Through:
- Innovation - We strive to lead the way in menu innovation utilising the finest of ingredients.
- Serve our Customers - Our customers deserve the same level of quality, efficiency, value and professionalism that we would want for ourselves.
- Expand our Business Profitably - We strive to return the highest profit possible under the guidelines of our objectives. This is achieved through constant innovation and improvement, creative marketing, reducing costs, listening to our customers and fulfilling our commitments.
- Our Pledge to the Customer - Each customer is our most important customer. We endeavour to understand the needs of each customer and tailor our service to meet their individual needs. We treat our customers like family, addressing them by first names when they call and greeting them with a smile. We ensure complete satisfaction and often go above and beyond the call of duty.
- Our Pledge to Luckys Franchisees - We instill and promote leadership, principles, and personal growth. We strive to provide Luckys Franchisees with the knowledge to develop a successful business.
Franchise costs and details
Training and support
Our support begins during the business planning and site search process, all great businesses are built on great foundations so we believe our experience and knowledge will be instrumental in getting you set up.
Once the site is agreed we turn our focus to providing you with expert store design and shop fitting services, once again strengthening strong foundations as you build your business.
We then turn our attention to the recruitment of your team, supporting you as you recruit your team members.
Training is at the heart of our franchise, and you and your core staff will undergo thorough training over a 4-week period, covering all operations and particular emphasis on customer service skills. Training will be store based with regular reviews and supported by training at our Head Office on regulatory systems and processes. We take immense pride in ensuring that all training is based on solid processes and systems that you can implement in your own stores.
The Luckys Team will hold your hand through your launch, from working with your team during a “soft launch” to being there with you at your grand opening. In fact, we won’t leave your store until we are fully confident in your team and operation.
We even plan and execute a store marketing plan including social media and access to our local marketing toolbox.
We Don’t Just Set You Up, We Stick Around
We don’t disappear once things are up and running.
Our team follows a clear schedule of audits and business development meetings, so you can count on seeing us every month.
And that’s on top of our 24/7 support — always available whenever you need help or advice.
