Car repair franchise ChipsAway celebrates its 10,000th Trustpilot reviewee in a random act of kindness.
To mark reaching 10,000 reviews on Trustpilot, the UK’s leading minor car paintwork repair specialist, ChipsAway, rewarded the customer that left the 10,000th one in a random act of kindness.
The lucky winner was a customer of Morpeth-based ChipsAway specialist, Stuart Yorston. However, she wasn’t so lucky with her car. Brenda had contacted Stuart for the first time last November, but ended up needing his help again just three months later. In a series of unfortunate events, Brenda’s garage wall had repeatedly sprung out on her car and damaged it.
Stuart commented:
“I’m delighted Brenda was selected for the ‘random act of kindness’ and that she’s been refunded £372 for both repairs!
“She is a lovely lady and it was so unfortunate for her to have experienced two pieces of damage in such a short period of time.
“I’ve actually now helped Brenda’s neighbour and she has recommended me to friends and family too, so it’s lovely to be able to thank her in this way.”
As with lots of businesses in the car repair industry, word of mouth recommendations and online reviews are hugely important. Exceptional customer service is at the heart of everything that ChipsAway specialists do, as is proven by their 5* Trustpilot rating.
The review that Brenda left read:
“Very convenient to have the paintwork repair completed at my home. The time taken was considerably less than if I had taken my car to a garage. Very happy with the end result.”
When Brenda found out that she had been refunded for both repairs, she was delighted. And she couldn’t speak any higher of Stuart, noting his professional, faultless repairs.
If you’ve always dreamed of starting a van-based business and want to be a respected and valued member of the local community like Stuart, you can view the ChipsAway franchise page here.
Becky Martin, Point Franchise ©
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