Agency Express Scoops an ESTAS Award

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Agency Express

Agency Express is the UKs largest provider of professional estate agency board services

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27/04/2018 08:00 | Van Based

Leading estate agent board specialist, Agency Express, wins Best Supplier award at the ESTAS.

Each year, the ESTAS (Estate Agent of the Year Awards) celebrate the best in estate agency practice around the UK. It recognises the best estate agencies, letting agencies, brokers, conveyances, homebuilders and suppliers that make up the UK property market.

Whats unique about these awards is that they are based purely on feedback from customers. It ensures that only organisations that deliver a first-rate customer service earn recognition. This year, over 36,000 surveys were completed by customers during the completion of their property sell or purchase.

This year, Agency Express picked up an award in the Best Supplier category for Board Specialist. It is the fourth consecutive year it has won the ESTAS award. The firm has also won a gold bfa HSBC Franchisor of the Year award and has been shortlisted for the 2018 awards.

Sponsored by Zoopla, the ESTAS have been commending property professionals for 15 years. Simon Brown, founder of the ESTAS says, at the ESTAS, were proud to say we believe in old fashioned values like customer service. We know how hard it is to deliver it and thats why we put the spotlight on property firms who are committed to providing excellent service.

Phil Spencer, who hosted the event, adds to this, the ESTAS are special because shortlisted and winning firms are selected purely on the service to their clients. Real feedback from real customers experiencing real service, I dont think there can be a greater honour in the industry than to receive an award based on that mantra.

With such a focus on customer service, it is particularly notable that Agency Express has won an award, as its customers are mainly estate agencies themselves. This award shows that it has earnt the trust of its clients with its efficient service.

Agency Express also partnered with the ESTAS to help support the event, demonstrating how important the commendation is for the franchise.

The only UK nationwide estate agency board operator, Agency Express supports 51% of the UKs estate agencies with its service.

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