Minster Cleaning Services franchise

Min investment


Minster Cleaning Services franchise

The UK’s largest commercial cleaning management franchise

Minster Cleaning Services has many branches nationwide, with a group turnover of £40 million.

Minimum investment

Funding support

Total investment

Franchise fees

Business type

Expected revenue after 2 years

Minimum investment

  • Operating fee:
  • Advertising fee:
    Monthly marketing levy
  • Royalty fee:
    7% monthly fee plus a marketing levy
  • Average floor space:

About Minster Cleaning Services

Minster Cleaning Services is the UK’s largest commercial cleaning franchise business and has been established for 35 years with branches across the UK. We offer exceptional support to help your business succeed. With expertise in marketing, operations, finance and IT, we’ll provide you with the necessary business tools and training to make sure you’re set up quickly and seeing a healthy return on your investment.

Across our franchise network, our top branches are each achieving sales in excess of £2 million and half are achieving sales of more than £1 million with £200k + net profit potential. Our territories are large and exclusive to each branch offering a wide geographical target market to maximise.

On average franchisees have been with us for 14 years, showing that our tried and tested business model works and is providing secure and profitable futures for our partners.


Our management franchise business offers a low risk opportunity with a guaranteed geographic territory. Thousands of local organisations throughout the UK trust Minster to take care of their cleaning requirements. Sectors include general office, manufacturing, leisure, local government, retail, education and healthcare (including medical and dental practices requiring specialist cleaning).

There are opportunities to develop high returns in a recession resistant and growing commercial cleaning sector and Minster Cleaning Services is a well recognised brand name throughout the industry.

• Cambridgeshire
• Doncaster and Lincoln
• Durham and Sunderland
• Leicestershire
• Middlesex
• Peterborough
• Swansea
• Guildford

Training and support provided

We offer one week’s initial training at our Birmingham Head Office covering operational aspects of running a Minster Cleaning Services business. You will then also receive structured visits within your branch from Head Office support team members over a further 8 week period, plus ongoing support and guidance as required.

The ideal Minster Cleaning Services franchisee

Our franchisees are special – we look for people with drive, ambition and determination to achieve their goals. You will be a people person who is customer-focused and totally committed to the business. As a strong motivator, you will need to lead, manage and direct a workforce. By following Minster’s systems, you will be building a rock solid investment for the future.

Minster Cleaning Services' history

  •  1982 - Business started
  •  1992 - Business was franchised and became a full member of British Franchise Association
  •  1998 – Group turnover reaches £10 million
  •  2000 - First branch hits £1 million turnover
  •  2002 – Group turnover reaches £20 million
  •  2006 - Group turnover reaches £30 million
  •  2012 to 2017 - Network turnover grew by 3
  •  2016 – First branch hits £2 million turnover


Case studies


Developing Derbyshire

Minster franchise derby franchisee A well established branch of Minster Cleaning Services has a new owner. The thriving commercial cleaning company’s Derbyshire franchise was purchased as a new start in 1998 and the previous franchisee took over in 2005. New franchisee, Paul Watts chose Minster because he knew that his 30 years’ management experience would prove to be invaluable.

After a short time in teaching, Paul armed himself with a Master’s Degree in Information Management and joined CCN Systems in Nottingham where he was responsible for product development and strategy running large development and delivery teams. CCN later became Experian PLC, the world’s largest consumer credit and marketing information and decisioning business.

He fulfilled his goal of retiring at 55 but was bored after a year and began looking for something which would make good use of his extensive management and technology skills, and was fairly local to his home in Matlock. Minster’s Derbyshire branch fitted the bill and this large, exclusive territory offered a low risk opportunity with almost unlimited scope for expansion.

Minster franchisee derbyThe branch employs 90 staff and provides services to around 120 clients across a wide range of businesses. Paul says: “There is huge potential for further growth by exploiting Minster’s expertise in specific business sectors such as healthcare which currently accounts for around 20% of our client base thanks to Minster’s knowledge of implementing cleaning regimes which meet CQC requirements.

“Attracting just a small proportion of the market in our area will create a substantial business. We’re focussing on customer satisfaction to ensure retention and much of our new business is coming from loyal customers who give us extra work or recommend us directly to prospective clients. Our target is to double turnover within four years.”

The majority of Minster’s most recent franchisees have joined through the purchase of an established branch. Buying an existing business has many advantages including cash flow, customers and staff from day one, it can also provide evidence of what can and has been achieved and it can show how the business is likely to perform in varying market conditions. Office cleaning is an essential commercial service which appeals to a broad customer base, this helps to protect franchisees from the peaks and troughs experienced by so many businesses.

Minster Cleaning Services began in 1982 and has been a bfa Full Member since 1992. The company has branches across the UK and employs more than 5000 people. Annual turnover is £40million. Half of Minster franchisees have each built up businesses with sales of more than £1million and the top branches have each achieved annual turnover in excess of £2million. As the UK’s largest commercial cleaning franchise, it offers prospective franchisees a safe and secure future whether they buy an existing branch or choose a new area.